Frequent Questions


Frequently Asked Questions

  • What services do funeral directors perform?

    A funeral director offers comprehensive support to grieving families after the loss of a loved one. Beyond coordinating cremation, burial, and memorial services for the deceased, they provide essential bereavement and consolation to the living. Their multifaceted role encompasses funeral arranging, directing, attending, and embalming.


    Key responsibilities of a funeral director include:


    • Arranging for the deceased's removal and transfer from the place of death to the funeral home.
    • Providing professional care for the deceased, such as embalming, casketing, and cosmetology.
    • Meeting with the family to plan the funeral service.
    • Completing necessary paperwork, including certificates and permits.
    • Acquiring copies of the death certificate.
    • Coordinating with cemeteries, crematories, or other final disposition locations.
    • Writing and publishing the obituary.
    • Organizing aspects of the service like clergy, music, flowers, transportation, pallbearers, and specialized fraternal or military tributes.
    • Overseeing the funeral service and procession.
    • Aiding the family with death-related claims and resources, such as Social Security, VA benefits, and grief support.
  • What is the purpose of a funeral?

    A funeral or memorial service offers a meaningful opportunity to honor the life of a loved one and pay tribute to the impact they had. It creates a space where family and friends can openly express their emotions, reflect on cherished memories, and find comfort in the support of others. Through shared remembrance, it allows us to grieve, connect, and begin the journey toward healing.

  • Can you still have a funeral if you choose cremation?

    Yes, cremation or burial is merely the disposition of the body. Funeral services are to honor and remember your loved one, regardless of disposition.

  • What is the difference between a funeral and a memorial service?

    Funerals usually involve the deceased's body and often lead to burial or cremation. In contrast, memorial services occur without the body and can be scheduled days, weeks, or months after the death.

  • Do I have to have a funeral service?

    No, services are not required by law. However, many families find comfort and closure through a ceremony that honors the life of their loved one.

  • What are my options for final disposition?

    Common options include burial (in-ground or above-ground), cremation, or donation to science. Each choice can be paired with a traditional or personalized service.

  • Can I personalize the funeral?

    Absolutely. You can include specific music, readings, photographs, videos, personal items, and more to reflect your loved one’s life and wishes.

  • Is embalming required?

    Embalming is not legally required in all cases. It may be necessary if there is a public viewing or if the body needs to be transported across state lines.

  • Is the Cremation Center of Kansas City licensed by the State of Kansas?

    The Cremation Center of Kansas City is licensed by the Kansas State Board of Mortuary Arts as a "Branch Establishment."

  • Is a casket necessary for cremation?

    No, however, state law requires that the body be held in a rigid, leak-proof container for dignified storage, transfer and handling.

  • Can we witness the cremation?

    Yes, for some religious or cultural practices, this may be part of the process.  Some families may wish to be present for peace of mind.  Our crematory was built with a witness room. Please speak with your funeral director as an additional fee will apply.

  • Can I be cremated if I am Catholic?

    Prohibited prior to the Second Vatican Council, the Catholic Church has permitted cremation as a means of disposition since the mid-1960s. Both Kansas City Archdioceses now permit the cremated remains to be taken to the church for the memorial Mass. 

  • Does the body have to be embalmed?

    No. The Cremation Center of Kansas City does not offering embalming. Our state-of-the-art facility has a climate-controlled environment for sheltering a loved one prior to cremation.

  • What happens to the ashes after a cremation?

    Cremated remains may be picked up by the next of kin at our office, or can be delivered by the United States Postal Service for a fee.

  • In what type of container are the cremated remains returned?

    Cremated remains (ashes) are returned in a cardboard temporary urn. Traditional urns are available for purchase at the Cremation Center of Kansas City or online with prices starting at $179.

  • May I pre-pay the Cremation expense?

    Yes, you may chose to pre-fund your cremation. We work with a top-rated insurance company that will issue you your own policy.

  • Why should I pre-pay for my cremation?

    When it comes time for end of life decisions to be made, shouldn't you make the decisions? The pre-arrangements you make will reflect your exact wishes and desires. Pre-arranging your cremation service will help to ease the burden of your family at time of loss and pain.




  • Are pre-pay funds refundable?

    Yes, in accordance with Kansas State Law, 100% of funds paid plus any accured interest are refundable from the insurance company at any time, with written, signed notice.

  • What happens if a death occurs while on vacation outside of the Kansas City area?

    If you are vacationing, visiting family members, staying at another residence, or receiving medical treatment more than 100 miles from home, Return Assured will protect you. Please ask for more details.



  • Are the heirs eligible to receive social security or veterans' benefits?

    There are specific circumstances where social security or veterans’ benefits may be available. Our funeral directors are available to discuss your personal situation and the availability of benefits.